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  1. WeaveGrid for Duquesne Help Center
  2. Smart Charging Rewards Program FAQs

Smart Charging Rewards Program FAQs

  • Smart Charging Events
  • Does WeaveGrid account for my solar hours? What is the Rooftop solar charging add-on?
  • Can I charge multiple vehicles with one home charging station?
  • How does the Smart Charging Rewards Program work?
  • Why is Duquesne Light Company providing this program to its customers?
  • Smart Charge Management Quickstart Guide
  • How do I qualify for the incentive? When can I expect to receive my incentive?
  • Can I enroll if I live in an apartment building?
  • How do I unenroll?
  • Is there a deadline for enrolling? When does the program end?
  • What are the steps to get enrolled and how long does it take?
  • Do I need to have specific charging equipment to participate?
  • How does WeaveGrid Automatic Smart Charging interact with my home charging station's scheduling settings?
  • How does Automatic Smart Charging work with my home charging station?
  • Does WeaveGrid preserve my Tesla's preconditioning settings?
  • Can I cancel an Automatic Smart Charging Schedule if needed?
  • How does Smart Charge Management work with my Tesla? How does it interact with my settings?
  • When will Automatic Smart Charging begin?
  • Why does my charge sometimes start and stop several times?
  • What is Low Battery Protection?
  • Which vehicles and home charging stations are eligible for the Smart Charging Rewards Program?
  • When will I receive my first automatic smart charging schedule?
WeaveGrid for Duquesne Help Center